Wednesday, March 22, 2006
Eircom,eircom,eircom......
What the hell is going on its over three weeks now since my broadband splitter broke and when I rang for a new one I was told from a very convincing Technical support who I might add charges 33cent a minute, however I was told that it would be in the post straight away and would be out to me by Wednesday this was Saturday evening,so role on Wednesday but no it was too good to be true by Thursday I rang again and spoke to another tech person and he said no call was logged on Saturday so he ordered a splitter again for me this time it would be out by Tuesday so I waited Tuesday came and went I rang its on the way they said I waited and I rang its on the way they said and still I wait and wait and wait and then I got a letter to say my trial period is over it's not going to cost me 29.99euro a month but 39.99euro let me say that again yes 39.99euro a month what trial period nobody told me about a trial period and then last week I got a call from smart telecom to say they would charge me 35.00euro a month all in no line rental eircom charge 39.96euro every two months or more let one and a half months my bill with eircom this month cost me 89.54euro before I made a phone call the next bill will be 20.00euro more, because the smart deal is so good I thought I will go with them but I have to wait, why lois I hear you ask why do I have to wait BECAUSE I have to wait until my six months with eircom run out then I have to get an unblocking code then I have to disconnect from eircom for over three weeks....So I'm caught in the eircom trap and I'm still waiting for my spiltter and still I ring and still they tell me its on the way so for now when I'm on the internet I have to disconnect the phone and when I need to make a phone call mainly to rang about one missing spiltter I have to disconnect the broadband and its all going to cost me more euro do you think thats why they do it to make money .........they wouldn't not eircom......would they.
What the hell is going on its over three weeks now since my broadband splitter broke and when I rang for a new one I was told from a very convincing Technical support who I might add charges 33cent a minute, however I was told that it would be in the post straight away and would be out to me by Wednesday this was Saturday evening,so role on Wednesday but no it was too good to be true by Thursday I rang again and spoke to another tech person and he said no call was logged on Saturday so he ordered a splitter again for me this time it would be out by Tuesday so I waited Tuesday came and went I rang its on the way they said I waited and I rang its on the way they said and still I wait and wait and wait and then I got a letter to say my trial period is over it's not going to cost me 29.99euro a month but 39.99euro let me say that again yes 39.99euro a month what trial period nobody told me about a trial period and then last week I got a call from smart telecom to say they would charge me 35.00euro a month all in no line rental eircom charge 39.96euro every two months or more let one and a half months my bill with eircom this month cost me 89.54euro before I made a phone call the next bill will be 20.00euro more, because the smart deal is so good I thought I will go with them but I have to wait, why lois I hear you ask why do I have to wait BECAUSE I have to wait until my six months with eircom run out then I have to get an unblocking code then I have to disconnect from eircom for over three weeks....So I'm caught in the eircom trap and I'm still waiting for my spiltter and still I ring and still they tell me its on the way so for now when I'm on the internet I have to disconnect the phone and when I need to make a phone call mainly to rang about one missing spiltter I have to disconnect the broadband and its all going to cost me more euro do you think thats why they do it to make money .........they wouldn't not eircom......would they.
